FAQ //
Drop Logistics & Policies
When will my order ship and arrive?
Because every piece is custom-made for our drops, orders undergo a standard production phase of 2 to 7 business days. Once dispatched from the fulfillment center, standard domestic transit adds an additional 2 to 5 business days. Real-time tracking info updates automatically in your My Account portal the moment it ships out.
What is your return and exchange policy?
Because items are custom printed on demand, we cannot accept returns or size exchanges for change-of-mind or incorrect sizing selections. However, if your order arrives damaged, misprinted, or defective, we will issue a 100% free replacement. Just reach out to our support team with photo proof within 30 days of delivery.
How do the garments fit?
Our apparel features a custom heavyweight, boxy streetwear silhouette. They are pre-shrunk and cut true-to-size with an intentional relaxed drape. Take your standard size for the intended look, or size up if you prefer an exaggerated oversized fit.
How do I track my active drop?
You can check the live progress of any order by logging into your account via the My Account page. Status updates refresh dynamically the moment your shipping label is generated by the carrier.
Still Have Questions?
Our support desk is online Monday through Friday to handle active inquiries.